Carla Yoga Retreat Terms and Conditions

Booking (a) Your booking is not considered final, and no contract will exist until we receive a deposit of £350. By booking a retreat with Carla Yoga, you agree to these terms and conditions. (b) We do not share customer details with any third parties.

Payment (a) The total retreat price must be received in full by us in GBP. (b) Full payment is due no later than 45 days before the first day of the retreat and must be paid via bank transfer to the account specified in your confirmation email. Failure to make full payment by this deadline will be considered a cancellation, and your deposit will not be refunded.

Your Travel Arrangements All travel arrangements are your responsibility and at your own cost. We are not liable for any delays, cancellations, or irregularities in your travel plans. Transfers to and from the retreat venue are at your expense unless otherwise specified.

Travel Insurance We highly recommend obtaining travel insurance. Your policy should cover retreat activities, cancellations, illness, and any associated travel risks. Please bring proof of insurance with you in case of an emergency.

Your Health (a) It is your responsibility to inform the hosts and yoga instructor of any injuries and to listen to your body during the retreat. If you experience discomfort or injury during any activity, you must stop immediately. (b) Consult a doctor before booking if you have health concerns that may affect your participation in yoga or other retreat activities. (c) Notify us of any medical conditions, allergies, or dietary requirements before booking. If any condition may be affected by retreat activities, we reserve the right to advise against participation. (d) The retreat location may have uneven terrain. While we take all reasonable precautions, we are not responsible for injuries caused by environmental factors. (e) We are not liable for any injuries sustained during retreat activities, including yoga and swimming.

COVID-19 Policy (a) You acknowledge the risks of traveling during a pandemic and accept responsibility for any exposure to COVID-19. (b) If government travel restrictions prevent the retreat from taking place, you will receive a full refund within 14 days, or you may transfer your booking to a future retreat. (c) If you are unable to attend due to personal COVID-19 restrictions, you must claim on your travel insurance, as we cannot provide refunds. (d) If you develop symptoms while on retreat, you must inform the host immediately. You are responsible for any costs related to testing, treatment, or self-isolation.

Cancellation by You (a) Cancellation must be made in writing by the person who booked the retreat. Cancellations made within 120 days of the retreat start date will result in the loss of the deposit. Cancellations within 30 days of the start date will result in the loss of the full amount paid. (b) No refunds will be given for unused portions of the retreat.

Amendments by Us Occasionally, changes may be necessary (e.g., instructor changes, class schedules, or accommodations). We will notify you of any significant changes as soon as possible.

Cancellation by Us If we must cancel a retreat due to unforeseen circumstances, a full refund will be issued. Retreats require a minimum of 75% occupancy 30 days before the start date; if this is not met, we may cancel and refund you in full.

Our Liability (a) We are responsible for delivering the retreat as described and maintaining a reasonable standard of service. (b) We are not liable for cancellations, delays, or changes due to external circumstances such as war, terrorism, airport closures, natural disasters, or personal emergencies. (c) We are not responsible for injuries sustained during retreat activities or for medical or psychiatric conditions that may arise during or after the retreat. (d) We are not liable for loss or damage to personal property.

Group Bookings The person making a group booking confirms they have the authority to accept these terms on behalf of all participants. Each participant is bound by these terms as if they had booked individually.

Liability for Possessions The retreat venue will not be left unlocked or unattended. You are responsible for safeguarding your belongings, including hired equipment and vehicles. We are not liable for loss or damage to personal property.

Complaints If you have a concern during the retreat, inform the host immediately so we can address it. We are not responsible for the behavior of other guests.

Privacy Policy We do not share personal information with third parties. Any data provided will only be used for retreat administration.

Insolvency Protection In the unlikely event that Carla Yoga becomes insolvent, any funds paid by you will be protected under our insolvency insurance. Details will be provided if necessary.

Photography By attending the retreat, you grant Carla Yoga permission to use photographs of you for promotional purposes. These images may be used on our website, social media, or marketing materials. You waive any rights to review or approve the use of these images.

Alcohol Policy To maintain a focus on health and wellness, alcohol consumption is not permitted on-site during our retreats.

By booking a retreat with Carla Yoga, you acknowledge that you have read, understood, and agreed to these terms and conditions.